Front Of Househousekeeping Manager

Front of House & Housekeeping Manager

Location: Lake Tekapo, New Zealand
Hours: 35+ hours per week (including weekends)
Accommodation: Accomodation in shared house available for an individual

Live, Work & Explore in Lake Tekapo

Are you looking for a role that combines hospitality with an incredible alpine lifestyle? We are a boutique accommodation provider looking after 12 units owned by local farmers in the heart of beautiful Lake Tekapo, surrounded by the Southern Alps and some of New Zealand's most spectacular scenery. We have a golf course and animal feeding for our guests which of course, you can enjoy too.

We're looking for a motivated, hands-on Front of House & Housekeeping Manager to join our small, friendly team.

This is a varied role that combines guest services, housekeeping leadership, and day-to-day operational support. Every day is different, and you'll play an important role in ensuring our guests have an exceptional stay.

About the Role

Your responsibilities will include:

• Daily cleaning guest accommodation, including physically demanding tasks and heavy lifting.
• Managing housekeeping operations and maintaining high presentation standards.
• Recruit, onboard, and train housekeeping team members to maintain high service standards.
• Coordinate and lead regular team meetings to communicate expectations, updates, and continuous improvement initiatives.
• Monitor housekeeping quality standards through regular inspections and ensure company procedures are consistently followed.
• Welcoming guests and managing check-ins and check-outs.
• Responding to guest enquiries and providing outstanding customer service.
• Oversee the day-to-day administration of golf bookings.
• Assisting with reservations, payments, and general administrative tasks.
• Being the on-call contact for guest enquiries and emergencies minimum of four nights per week.

About You

We're looking for someone who:

• Has previous experience in hospitality, accommodation, housekeeping, or front office management.
• Is confident in communicating in English and enjoys working with people.
• Has excellent attention to detail and high cleaning standards.
• Is organised, reliable, and able to work independently using initiative.
• Is physically fit and comfortable with manual work, including heavy lifting.
• Has good computer and administration skills.
• Holds a full New Zealand driver's licence. This role is based in a small alpine community, so it's best suited to someone who also has their own personal vehicle.
• Has a valid New Zealand work visa (if applicable).

What We Offer

• 30+ hours per week.
• Single-person accommodation in shared house`
• A supportive small team.
• A varied management role with responsibility and autonomy.
• The opportunity to live and work in one of New Zealand's most iconic destinations.

Commitment

We are seeking someone who can commit to a minimum of six months. Due to the nature of the role, applicants looking for shorter-term employment will not be considered.

If you're hardworking, enjoy creating memorable guest experiences, and are ready for an alpine lifestyle, we'd love to hear from you.

A valid New Zealand work visa must be held by any potential staff.

If you think this role is made for you, please email your cover letter and CV.