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Hotel Duty Manager

Payment: Paid Position ($25-$27)
Location: Nelson
Region: Nelson/Abel Tasman/Golden Bay
Experience: Experience Necessary
Contact: 035482299
Listing Added: 06/03/2022

About you:

  • Do you have a passion for not just good but outstanding guest service?
  • Do you want to set your own mark?
  • Are you looking for an immediate start?
  • Do you have an eye for detail?

Are you looking to further your experience and be part of a young dynamic team? Is your passion to provide that memorable experience to your guests? Do you enjoy working with people and building and maintain a guest base? Your attention to detail and consistency in providing excellent guest service is second to none? Enjoy working in a fast pace environment? 

Then Rutherford Hotel Nelson ~A Heritage Hotel has the role for you!

About us:

Rutherford Hotel Nelson is Nelson's only 24-hour fully-serviced hotel, offering luxurious rooms and suites – ideal for corporate travellers, families and conference delegates. Our central location means Nelson's many galleries and City attractions are just a stone's throw away. All rooms have a view of the harbour, city, historic South Street or Nelson's beautiful cathedral. Our stylish accommodation will suit anyone looking for a great place to stay in Nelson.

Rutherford Hotel Nelson offers a range of excellent dining options to cater for all of our guests.

Experience the best of N.E.L.S.O.N.

Nature – Exceptional – Local – Safe – Optimistic – Neat


The Job itself:

  • Effective management of the hotel’s operation whilst on duty.
  • Directing and observing Sale and Supply of Alcohol Act and other laws and regulations
  • Liaise with all departments to ensure guest needs and expectations are being exceeded
  • Meeting and greeting of VIP guests and tour escorts
  • Maintaining a comprehensive knowledge of Opera, Micros and PABX systems and reporting any abnormalities and ensuring the systems are properly maintained always
  • Monitor the operational aspects of all Food & Beverage facilities in the hotel and assist ware required.
  • Ensuring the Security of hotel’s property, issuing floats/ cashing up and stock requisitions to outlets as required.
  • Ensure that the incident procedure is complaint wit the hotel Standard Operating Procedures.

    Applicants with the following qualities will be considered:
  • A current NZ General Managers Certificate
  • A current First Aid Certificate
  • 12 months experience with Opera or a similar Property Management System
  • Previous experience in a front office role
  • Hotel and/or guest service experience
  • A friendly smile and excellent communication skills
  • Excellent grooming

We are looking for someone with a high standard of personal presentation and a friendly helpful demeanour.  The Duty Managers are trusted with a high level of responsibility and guest safety so must be experts at self-management and be capable of performing in busy hotel situations.

Flexibility in working hours will be required as the working roster will be spread over 7 days including evening and morning shifts.

Additional Perks:

  • free parking at the hotel
  • free meals when on duty
  • discount schemes at a variety of nationwide retailers through Heritage Hotel Management
  • discount schemes maybe available for stays at Heritage Hotel Management properties
  • 25% staff discount at Rutherford Hotel Nelson
  • some benefits and discounts available at health care and banking providers through Heritage Hotel Management
  • assistance for initial accommodation and travel allowance offered for the right candidate when relocating to Nelson.

Why wait? Apply now and become part of a great team!

Please note that visa support is not offered!

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