Csr/shuttle Driver/car Groomers

This is an exciting opportunity for a positive, energetic person to be part of a newly established rental brand in Frankton, Queenstown, and grow their career as the business expands.

We are looking for an experienced all-rounder from the car rental industry to join the team and play a key role in delivering the best rental experience for our customers from start to finish.

Key responsibilities & duties:

• Be the first point of contact for customers, providing exceptional service.
• Pick up customers in our new shuttle van from the airport to our location.
• Complete rental contracts and process customer bookings efficiently.
• Upsell additional extras, including insurance cover options.
• Answer customer inquiries and provide detailed information on rentals.
• Conduct fleet checks during check-ins and check-outs to ensure vehicle readiness.
• Maintain vehicle cleanliness and presentation to a high standard.

We're looking for someone with the following:

• Previous customer service experience, ideally in the car rental industry.
• Strong ability to prioritize tasks and multitask in a fast-paced environment.
• A proactive and eager-to-learn attitude with a focus on career growth.
• Experience in vehicle grooming and fleet preparation.
• Excellent personal presentation and communication skills.
• A valid full NZ driver's license with a clean driving record.
• Ability to work on a rotational roster, including weekends and peak seasons.
• A team player mindset with a positive and adaptable approach.
• Right to work in NZ - We are currently only accepting applications from candidates within New Zealand.

If you're passionate about customer service and enjoy working in a dynamic environment, we want to hear from you! Apply today.