Housekeeping Supervisor

We are looking for an experienced Housekeeper to come lead our dedicated team.

If you love working in hospitality, and you’re looking for your next opportunity this role could be perfect for you.

This position reports directly to the Head Housekeeper & Reception Manager

If you have a passion for service, attention to detail then we want to hear from you

Main Purpose of the Job

To work with the Housekeeping team to ensure the efficient and cost effective running of the Department, achieving the standards of cleanliness and guest care outlined by Hostel policies and procedures.

Key Duties

• Ensure security of guest rooms and keys.
• Assist Housekeeping in the daily checking of bedrooms and designed staff areas to maintain standards
• Ensure the safe storage, issue and effective use of cleaning materials and equipment as specified by the manufacturers and procedures manual.
• Assist in writing rosters and ordering
• Ensure the correct handling of guest laundry and lost property
• Liaise with Front Office and Maintenance regarding “ready” rooms ensuring guest requirements are met.
• Respond to special requests with a sense of urgency.

Supervisory Duties

• Establish on-going On Job Training within the department to meet standards.
• Use department procedure manuals as a base for all service procedures and training.
• Induct new staff into the team, department and hostel in the first week of their employment.
• Openly communicate with staff ensuring regular briefings occur with all relevant information passed onto staff.
• Delegate duties so all aspects of the shift are covered, ensure concise handover to the next shift.
• Suggest any improvements that could be made to improve existing service or procedures, log and inform the Department Manager of any service or system problems.
• Ensure employees attend training programmes and meetings to constantly improve skills and knowledge.

Required Experience, Skills and Qualifications

• Motivated
• Initiative
• Ability to work on a rotating roster
• Organisation Skills
• Time Management
• Flexible
• Can work under pressure
• Physically fit for the role
• Ability to work on a rotating roster
• Motivated
• Initiative
• Proactive

Why work for Nomads Capital

Work in the heart of central Wellington.

• Great venue to work with a supportive team
• Plenty of flexible hours available
• Fantastic role with multiple responsibilities
• Regular staff events