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Guest Services Coordinator

Payment: Paid Position ($18/hour)
Location: Auckland Central
Region: Auckland
Experience: No Experience Necessary

Full time Guests Services Coordinator to work in one of the largest short term rental property management companies in New Zealand.

$18/hour plus perks such as 5 nights free stay at one of our accommodations and $1000 per year to take up courses.  Central Auckland location.

Working days

·      Saturday - Wednesday 09.30 - 17.30 hrs (can swop roster)

·      After hours on call (extra pay) 2 nights a week

Part time position is also available for Friday - Sunday 

Jod details


- Handling guests complaints and emergency situation i.e guests do not know how to get to the apartment, get locked out

- Assisting guests i.e organizing airport pick up, late check out, early check in and other special requests

- Handling basic repairs/maintenance in the apartment i.e change light bulb and basic troubleshooting

- Answering to emails, phone calls etc

- Greeting guests

- other administrative tasks


The ideal candidates will have:


·      Strong customer focus

·      The ability to work independently

·      Excellent attention to detail

·      Knowledge in Microsoft office

·      Knowledge of travel industry is an advantage

·      Experienced in logistics is an advantage


Must be able to commit at least 6 months with a right working visa.

This is an office work and you will be working mainly in the office.

Our company perks


  • A coffee machine and Fruit supplied in the office

  • An allowance of up to $1000 per year for courses, seminar and conference

  • Cake on your birthday

  • Rewards for excelling in company values

  • Up to 5 days throughout the year free accomodation at a company's apartment

  • Shared morning or afternoon teas


When email us, please answer the question below so we know you read our job description

Will you be able to work after hours on call?

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