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Houskeeper

Payment: Accommodation & Paid ($15.25 including meals and accomodation)
Location: Whakapapa Village - Tongariro National Park
Region: Taupo & Central Plateau
Experience: Limited Experience Necessary

Position Title

Housekeeper

Objective of position

To ensure the housekeeping operation runs smoothly, efficiently, happily within set time limits and to set standards.

Report to

Head Housekeeper

responsible for

 

Relationship with

General Manager

Duties and responsibilities

·        Clean rooms and public areas in accordance with rosters and/or daily objectives in a timely manner.

·        Ensure that all standards are met and that set procedures are followed.

·        Follow all health and safety processes and report any issues or possible hazards

·        Greet and interact customers in a friendly and welcoming manner

·        Receive any customer requests or complaints and fulfil or pass on to management as appropriate.

·        Maintain absolute customer privacy and respect customer property. 

·        Maintain an excellent relationship with the front office staff to ensure the procedures between the front office and housekeeping department achieve the desired result relating to guest room availability, guest lost property and any other matters.

·        Assist with other duties as required.

relevant qualifications

·         

 

Personal attributes

·        Great interpersonal skills

·        Proactive

·        Good personal hygiene

·        Able to work as part of a team

·        Honest and reliable