Restaurant And Bar Duty Manager

SAINTS CAFE, RESTAURANT & BAR - Hanmer Springs - Duty Manager

About the Venue:

You will absolutely love working at this cool, trendy restaurant and bar which is nestled amongst a thriving holiday makers and local community! The staff culture embraces a strong family spirit with a positive, fun work environment. The owners and team are passionate and truly switched on about what they do, which is reflective in every detail. The food on offer is fresh, honest & delicious local fare and the décor is unique, modern and warm. From date nights to after-work brews, families to hens dos this trend setting venue is the multi-purpose restaurant and bar perfect for all types of occasions.

Do you want to be part of a team creating and serving some of the best food to be enjoyed in town?

Do you want to join a team that takes care of each other, works hard and applies their skills with maximum effort, all while having a great time?

We are looking to fill a full time position with a Duty Manager who is passionate about hospitality and wants to embark on this journey, to share our story and promote our culture and ethos.

Do you?
Have positive energy and a bright personality?
Love working and encouraging a fun, young and talented team?
Can work under pressure in a fast paced buzzing environment?
Are a hard worker capable of working long hospitality hours?

We are on the lookout for an energetic and enthusiastic Duty Manager. They will be responsible for the operation of our extremely busy Restaurant & Bar during their shift and will provide excellent customer service.

You will be responsible for the below list of duties:

Assist in the smooth running of the restaurant & bar

Manage cash drawers and be meticulous in cash handling

Ensure that the premise is always kept in neat and presentable manner

Manage restaurant staff on your shift

Maintain good customer service and responding to customer complaints

Answer customer enquiries through phone calls, social media and emails and organise group bookings, the reservation book and table layout and turnover

Maximise sales by advising customers of ongoing promotions, rituals and deals

Ensure that the work place complies with health and safety and liquor licenses policy requirements

Ideally you will have the following attributes:

Reflect our passion for good food and beverages

Provide superb customer service and a commitment to our current clientele while demonstrating your capacity to develop new business

A dynamic personality and positive outlook

Readily embrace being part of a team and making work fun

A mature person who can handle responsibilities during their shift

Previous customer service experience preferred

Tertiary qualification preferred but not mandatory

A current General Managers Certificate or completed the LCQ Certificate and with 6 months industry experience to ensure you can apply for the General Managers Certificate

If this position sounds like you then we would love to hear from you.

Applicants for this position should have NZ residency or a valid NZ work visa with exceptional English.  

No Accredited Visa or Variation applies for this role.  Accommodation may be available for the right person.

Forward your details about yourself, experience, skills and availability to start work in Hanmer Springs. We look forward to hearing from you!